When you make a purchase from this website, you are indicating that you agree to be bound
by our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your
records. We may at anytime revise these terms and conditions without notice. It is up to you to ensure you regularly review
and reprint them for your records as necessary.
Pricing and availability
The total price of your goods will be stipulated at the time you
place your order or at the end when your order has been confirmed. All prices are in pounds sterling including the relevant
taxes for the UK where applicable. Any
customs or import duties due when your order reaches its destination country are your responsibility.
We have the right to make alterations to the prices in the following
On extremely rare occasions, the cost of the product may have increased but not updated on the website,
taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch
if this is the case to ensure you still wish to purchase, but at the revised cost.
We reserve the right to refuse or cancel an order for goods if it
has been listed at the incorrect price due to a typographical error, or the price from our suppliers, tax or duty office was
incorrect when our price was published. If you have already been charged we will immediately refund you the total amount you
have paid (including any delivery charges).
All products and services offered for sale on this website are subject to availability and may be
withdrawn at any time. Pictures used are for illustration only and although we endeavour to be as accurate as possible, may
differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will
not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage
charges if applicable) immediately.
to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated
delivery date (subject to availability).
Some items may be shipped direct to you from our supplier in order for you to
receive your chosen items as quickly as possible. This means that you may receive your order in separate parts, but will not
incur any additional carriage charges (unless stated on your order conformation due to part of your order being for items
under a different carriage charge structure e.g. rubber matting)
We cannot be held responsible for compensating you for
any other losses you may suffer if we do not supply the goods.
Please do not e-mail your card details to us, we cannot be held responsible
for security if you supply your details in this way. If payment is to be made by cheque, your goods will not be despatched
until your cheque has cleared which takes approximately 5-10 working days.
take the privacy of all our users seriously.
and use of personal information by any third party via any website to which there are links on this Site. We are not responsible
for the privacy policies of other websites, and encourage you to be aware when you leave our Site, and to read all applicable
terms, conditions and privacy policies when using other websites.
Your use of this Site signifies your consent
What information do we collect?
You may access this Site's home page and browse the Site without disclosing any personal data. In order to provide you with
a range of services, however, we may collect personal information from this Site, from written information sent to us and
from other communications. We may for example, keep a record of your name, mailing address, email address, & telephone
number if provided. Credit card details taken over the phone will be used for a single transaction only, and then destroyed, at
no time will DCLHUK (ukclippers) hold customer credit card details for mulitple usage, details will have to be re-submitted
for every new transaction..
do we use your information?
Any personal data relating to you will be used and
to communicate with you, such as to let you know about new features or offerings on our website, for record keeping purposes,
and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends
and/or to improve usefulness and content and for any other purpose that we may notify to you and the relevant data protection
authority from time to time.
We may operate a mailing list to send you related news.
This mailing list currently operates whereby subscribers add themselves to the list when a purchase has been made. We only
send emails to addresses, which have been subscribed to the list via a purchase or request. If you wish to unsubscribe from
the list please select the link on our contact us page. We do not share, licence or sell these e-mail addresses.
We reserve the right to disclose your personal information to anyone who may take over the running
of the Site or who may purchase any or all of our assets including your personal information. We reserve the right to disclose
your personal information to any law enforcement agency requesting it in connection with the commission of any offence, once
we are reasonably satisfied as to the circumstances surrounding the request. We also reserve the right to access and disclose
your personal information in order to comply with applicable laws a lawful government requests, to operate our systems properly
or to protect our users and ourselves.
We take every precaution to protect your personal information. In addition, we have strict
security protocols in place to protect our customer database from unauthorised access, improper use or disclosure, unauthorised
modification, and unlawful destruction or accidental loss. We only allow access to the customer database when absolutely necessary,
and then under strict guidelines as to what use may be made of such details. We may ask you for proof of identity before disclosing
any personal information to you.
Refund / Return Policy
This policy refers to products purchased online from this website only. If you purchased via any other route,
please refer back to your retailer for advice.
What we will accept back as
In line with the Consumer Protection (Distance Selling) Regulations
2000, DCLHUK (UKclippers) operates a 7 day cancellation and return policy for goods bought on the ukclippers.co.uk website.
Therefore if you wish to cancel your order and return products, please contact us within 7 days of receipt of the products
to obtain instructions for return. DCLHUK (UKclippers) may at its discretion accept products back outside the 7 day period
if they are faulty. However we will not accept claims of damage in transit or products not meeting their description outside
How to arrange a return :
Contact firstname.lastname@example.org quoting your purchase / invoice number and reason for return. We will respond and provide advice on how to return your
Please note that you will be responsible for the costs of returning the products back to DCLHUK (UKclippers), unless you
are cancelling the order within 7 days because the products are damaged, defective or do not meet their description, in which
case ukclippers will arrange collection. Regardless of the reason for return you are under a statutory duty to take
reasonable care of the products while they are in your possession and during transport back to ukclippers. Taking reasonable
care means you must return the products to ukclippers in 'as new' condition, in their original packaging, still sealed and
complete with any accessories and free gifts offered with them. If you fail to take reasonable care of the products while
they are in your possession and return them to ukclippers in a damaged state, ukclippers may take action against you to recover
any loss in value of the products arising from your breach of this statutory duty.
Provided the products are returned in 'as new' condition,
DCLHUK (UKclippers) will endeavour to provide you with a full refund of the purchase price and any delivery charges you initially
incurred in getting the products to you, no later than 30 days from and including the day on which you notified DCLHUK (UKclippers)
of your intention to return the products. If you require any further advice regarding returns or to any other matter concerning
your order, please feel free to contact email@example.com.
material, text and images contained in this website are the property of DCLHUK, or used under licence from the relevant body
and must not be used for any purpose without consent from the relevant party. DCLHUK does give permission for these terms
and conditions to be printed and retained by its customers for their reference, (and this practice is recommended) but no
permission is given for these terms and conditions to be used in any other capacity without prior permission.
We hope you enjoy using our website, but please note that the use of this website is
entirely at your own risk. We cannot accept any responsibility for loss, disruption or damage to your data or your computer
system which may occur during or because of the use of this website.
We will always try to give you helpful and totally honest advice, but the decision to
purchase an item ultimately lies with the customer and we cannot be held responsible for any consequences relating to any
products purchased from this website.